Frequently Asked Questions
Q:What medical insurances do you accept?
We accept MediCal and most PPO Insurances. If you're not sure please give us a call at (951) 335-5785
Q: Will I be seen by the doctor or a PA?
You will always be seen by Doctor Alexander.
Q: If I'm a new patient, what do I need to bring to my appointment?
New patient packet (Click here to download a blank packet)
A current list of medications
A current government issued photo ID
Insurance cards
Co-payment or deposits
Q: How do I reschedule or cancel my appointment?
Please give us a call at (951) 335-5785
Q: How do I take care of my cast?
Keep your cast, clean dry and intact.
Do not stick anything in your cast this is very dangerous, you can cut, rip or tear your skin. Skin becomes sensitive and tender in a cast.
Showering instructions: Cover your cast with an appropriate bag (garbage or grocery) sealed at the skin above cast (with tape), not at the base of the cast.
Your cast may feel snug the first couple of days allow it some time for the padding to compressed your arm.
If cast continues to feel snug try some tips prior to calling for a change:
Keep your extremity up above heart level (don’t be scared to use 5-6 pillows to prop leg). practice, deep breathing exercises to circulate the blood from your extremity. Deep breath in and let air out. Try this for 5 mins every 20 mins
For hand cast remember to move and wiggle your fingers. Touch each finger tip to your thumb. This may help circulate blood through the hand and decrease swelling.
DO NOT ATTEMPT TO REMOVE YOUR CAST AT HOME. Contact our office if you have attempted all recommendations and continue to have discomfort. If your cast gets wet (soaked) contact our office to change cast you do not want to stay in wet cast.
If you experience fever, chest pain, difficulty breathing, shortness of breath or nausea call 911 or go to the nearest Emergency room.